Delivery Policy
Delivery information for digital services and project files.
The business primarily provides digital marketing services. Physical shipping is not normally part of the service unless stated in a written agreement.
No standard physical shipping
Services are delivered digitally. If a physical item is ever required for a project, the shipping method, cost, destination, timing, and responsibility will be agreed in writing before payment.
Digital delivery methods
Deliverables may be provided by email, shared folder, private link, project management tool, document export, reporting dashboard, or other agreed digital channel.
Delivery timelines
Estimated delivery dates are listed in the proposal or project scope. Delivery may depend on client feedback, approvals, access to accounts, brand assets, advertising account status, and third-party platform availability.
Client materials
Clients must provide requested brand assets, logins, product details, audience information, approvals, and feedback on time. Missing or late materials may delay delivery.
Revisions
Included revision rounds are listed in the project scope. Additional revisions, new directions, or out-of-scope requests may require a new estimate.
Delivery problems
If you cannot access a file or deliverable, contact contact@zakariaejoukal.site with the project name and delivery link.